I just come back from Bali and stayed in the One-bedroom at Villa Besar last week (13 Oct-18 Oct) and found that the Staff and Premises exceeded my expectations.
Great service from Airport pick up to drop off and everything in between with the breakfasts, cooked lunches when we had our feasts, security and more.
Special mention to Nanik, Dira, Annie and Mira who catered to my requests and desires, nothing was a problem. Having security there made it a safe place to stay for me as a single women on my own away from the group who were in the other Villas.
Thank you Villa Besar, I’m coming back!!!!
I was staying with my family in Villa 1 from 11/10/13 – 21/10/13 and wanted to let you know how impressed I was with your villas.
In addition, I wanted to extend my thanks once again to the lady that cooked and cleaned our villa every day – Marte (Julie) – not sure how to spell her name correctly. She was always smiling, attentive, courteous and willing to help in any way that she could from cooking our breakfast to cleaning our room, watching my boys or organising a hair dresser for the day of the wedding. She said good morning every day and goodbye when she finished her shift. My boys (2 and 4) warmed to her very quickly.
As a business owner myself, I know that it’s important that the staff you keep needs to be dedicated to their job as they are the face of your business. You can rest easy knowing that she is doing just that.
The security guards that sat outside our villa every night and the various staff members around the place were also very polite and courteous and always ready to help – opening the villa doors when we returned with sleeping children or assisting with the many late orders from the villas that we all occupied for Burger King or McDonalds.
I have no hesitation in recommending your villas to friends and family should they wish to travel to Bali in the future – or if I have the opportunity to come again.
Just wanted to send you a note about our recent stay at Villa Rumah Besar. We all had a truly wonderful time at the villa and the staff, led by Nanik were fabulous. Here are some specifics for you which I’m very happy for you to use in reviews:
The size and layout of the villa was perfect for a large group like ours. We had plenty of space to come together & socialise, as well as having the kid’s room and very large bedrooms that we could retreat to if we wanted some downtime.
I was delighted with the location of the villa- off the road – so that once inside the walls of the villa it was completely quiet & serene. Having the little shop & the cafes just at the end of the lane way made it very convenient for picking up extra drinks & snacks as well as ordering lunch & coffee from the Bumbak Cafe. Putu, the owner, was very gracious & happily brought our orders down to the villa for us which was just fantastic.
The drivers were fantastic & very helpful & patient, and the security guards were just great at night when we needed a hand ordering food to be delivered, etc.
The girls who came to the villa to do the massages. pedicures etc were really, really good & the prices were fantastic. I think we had them booked almost every day of our stay.
The meals that the staff prepared for us were always delicious, nothing was too much trouble, and there always heaps of food for everyone.
The daily laundry & cleaning by the staff was great and very efficient. The team were always around to help out, but never intrusive and seemed to almost magically get all the work done without us even realising it.
We have all agreed that we’ll be back both as a group and separately, so thank you so much for providing such a wonderful place and a great team to create perfect holidays.
Lara Morrow and Family
Hi Mike and Jenny
I would just like to say thank you for providing the perfect environment for a relaxing, and fun, family holiday.
Both the villa and the pool were of a standard above what we were expecting. We spent hours in the pool, and having the pool fence meant we weren’t worrying about the kids getting in without adult supervision. The resident geckos and fish provided a lot of entertainment.
Having a cooked breakfast was a great start to the day, and beautifully washed clothes was a treat – thanks Madi.
Nanick was very helpful and went out of her way to be of assistance, along with the other office staff.
We were a little worried about being out of the main areas, but were pleasantly surprised to find that arranging transport was very easy and inexpensive. We used the villa’s van for family excursions, and it was nice knowing the drivers, and the vans were very comfortable.
Two of our guests had not been to Bali before, and because of the affordable luxury, as well as the feeling of security, provided by you and your staff, they have gone home with lovely memories of a wonderful holiday.
Again, thank you
Lara Morrow and family